AEC Tutors Limited Privacy Notice

This Privacy Notice sets out how we, AEC Tutors Limited, use your personal data. We take the privacy of your personal data very seriously and all data will be used and held in accordance with the requirements of the Data Protection Act 2018, which brings the EU General Data Protection Regulation into UK law.

AEC Tutors Limited is a Data Controller and registered with the ICO under registration number ZA063689.

What data do we collect?

  • We collect personal identification and other information on students, including name, address, email address, phone number, educational achievements and other such personal information required to complete the application process for AEC Tutors and external examination bodies.
  • Personal contact information on students’ parents/guardians including name address, phone numbers and email addresses.
  • Details of business and academic contacts for normal business and management matters.
  • Electronic recordings from CCTV and video conference calls

How do we collect your data?

You directly provide AEC with most of the data we collect. Data is collected and processed when you:-

  • Enrol online for a tutoring program
  • Enrol online to register for examinations
  • Use or view our website via your browser’s cookies.
  • Use of CCTV and video conference recording facilities during tutoring and examination sessions

How will we use your data?

  • Uses of this data include (but not restricted to) monitoring academic performance, statistical reporting, awarding qualifications.
  • AEC Tutors holds data on business and academic contacts for the conduct of normal business and management matters.
  • CCTV and video conference call recordings are used to protect tutors, staff and students and may be used for evidential purposes to support our complaint process.

AEC Tutors Ltd will not sell your personal data to third parties. Your data will only be transferred to third parties where this is required by professional bodies, it is necessary for the delivery of services by third parties to you, or as required by law.

How do we store your data?

  • AEC Tutors holds data on prospective, current and former students. This data is held in a variety of electronic and manual formats.
  • The web server that hosts our website is not used to store personal information of any kind.
  • Personal data we collect is stored on secure, cloud based servers who comply with ISO certifications for IT and data security.

Marketing

AEC Tutors Limited would like to keep you informed, from time to time, of other tuition courses or examinations you may find of interest in the future. You opted in to receive such information when you enrolled with us. You can opt out of receiving such communications, at any time, by emailing us at info@aectutors.co.uk

Your Data Protection Rights

At any point whilst AEC Tutors are in possession of or processing your personal data, you, the data subject, have the following rights:-

  • The Right to be informed – You have the right to be told what data we collect, how it’s being used, how long it will be kept and whether it will be shared with any third parties. This information must be communicated concisely and in plain language.
  • Right of Access – you have the right to request a copy of the information that we hold about you.
  • Right of Rectification – you have the right to correct data that we hold about you that is inaccurate or incomplete.
  • Right to be forgotten – In certain circumstances you can ask for the data we hold on you to be erased from our records.
  • Right to Restrict Processing – Where certain conditions apply to have a right to restrict the processing of data.
  • Right to Object – You have the right to object to certain types of processing such as direct marketing.
  • Right to object to Automated processing, including profiling – Data subjects have the right to refuse the automated processing of their personal data to make decisions about them if that significantly affects the data subject or produces legal effects.
  • The right to data portability – You have the right to request that we transfer the data we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you wish to exercise any of these rights, please contact us at our email: info@aectutors.co.uk .

Alternatively, you can call us on 0208 548 1312 or write to us at AEC Tutors Limited 221A High St N, East Ham, London E6 1JG

Cookies

Cookies are text files placed on your computer to collect standard information, log information and visitor behaviour information. When you visit our website, we may collect information from you automatically through cookies or similar technology.

Further information on cookies can be found at www.allaboutcookies.org

What Cookies do we use?

Cookie name Function
rc::a Google.com: used to distinguish between humans and bots
Rc::b Google.com: used to distinguish between humans and bots
Rc::c Google.com: used to distinguish between humans and bots
_ga Registers a unique ID that is used to generate statistical data on how visitors use the website
_gat Used by Google Analytics to throttle request rate
_gid Registers a unique ID that is used to generate statistical data on how the visitor uses the web site
Bp-activity-oldestpage Used for internal analysis and website optimisation
Ads/ga-audiences Used by google adwords to re-engage visitors that are likely to convert to customers based on the visitor’s online behaviour across websites
NID Registers a unique ID that identifies a returning users device. The ID is used for targeted ads

How to Manage Cookies

You can set your browser not to accept cookies, and the website shown above tells you how to remove cookies from your browser. However, in some cases, some of our website features may not function as a result.

Privacy Policy of other Websites

AEC Tutors Limited website may contain links to other websites. This privacy notice only applies to our website. So, if you click on a link to another website, you should read their privacy policy.

Complaints

In the event that you wish to make a complaint about how your personal data is being processed by AEC Tutors Ltd or how your complaint has been handled, you have the right to lodge a complaint with AEC Tutors data protection representatives at complaints@aectutors.co.uk or directly with the supervisory authority.

The supervisory body for the UK is:-

Information Commissioners Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Tel: 0303 123 1113 (Local rate) or 01625 545 745 if you prefer to use a national rate number

Changes to Privacy Notice

AEC Tutors Limited keeps its privacy notice under regular review and places any updates on our web page. This notice was last updated on 12th August 2020

AEC Tutors
5.0
Based on 45 reviews
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Ilyas Riaz
Ilyas Riaz
13:51 18 May 20
Excellent customer service. Very informative and... explain each step. Would definitely recommend if your looking for a private exam center.read more
Sam
Sam
09:02 13 Jan 20
Many thanks to the exams officer at AEC, she was... very helpful from the first enquiry all the way through to results delivery (my daughter got an A!). Very well organised and very welcoming. The centre really made an effort after all other centres were unwilling to help with the particular exam my daughter was taking and not offered by her school. The exams officer was patient and quick to respond and I have no hesitation in recommending AEC to any private candidates. Very many thanks, it was getting really stressful until we found you.read more
Somia Omaad
Somia Omaad
22:49 19 Dec 19
Been sending my kids for the last 2 years and... they have been doing so well in class. Their grades have improved and their attitude towards their future has changed in such a positive way. Would recommend AEC to all parents.read more
Zohra Desai
Zohra Desai
22:25 19 Dec 19
After looking at various tuition centres for my... son, I finally found a place that met all my expectations. Staff were very organised and efficient and helped my son to transition into the lessons well. My son enjoys going and is now more eager to learn and is able to work both more independently and confidently. Would highly recommend!read more
Bismah Rao
Bismah Rao
20:41 18 Dec 19
Highly accommodating and provide impeccable... services. The prices are great as well. I would highly recommend for sitting private exams. Keep it up.read more
Amina Jan
Amina Jan
09:48 20 Nov 19
The staff are highly accommodating, organised and... very welcoming. They went over and beyond any exam centre we have previously used. A special thanks to the admin staff who worked tirelessly to meet my daughter's requirements. They were both patient and prompt in dealing with my numerous queries during exam season and after results day. After our experience with AEC we would most certainly use their services again and recommend them to any other private candidate looking for a reliable and professional centre to sit their exams. Many thanks!read more
Tarik Yakan
Tarik Yakan
09:44 20 Nov 19
I needed to resit one of my A-level exams and was... worried due to the prices being so high in most tuition centres, AEC however offered me the best price by far to sit all the exams in my subject. They handle the invigilation quite professionally and the environment during the exam is quite chill. If you are looking to resit any exams, I would highly recommend AEC!read more
Peter Jason O'Flaherty
Peter Jason O'Flaherty
16:55 11 Nov 19
I would highly recommend AEC Tutors services and... examination to any private - otherwise - student, or public examination candidate. The staff are always extremely helpful, friendly and exhibit meticulous professionalisms in their treatment and courtesy to all students. The only thing they won’t do, is sit your examination paper for you, which is a shame because I needed all the help I could get! Thanks!!read more
Amaan Hussain
Amaan Hussain
20:46 15 Oct 19
I have been attending this place for around 5... years and i can confirm that it it is a really great place. The teachers are passionate about your learning and do try their best to enforce the right enough of discipline and motivation to get you to do that extra work. They make sure that the teachers are up to date on the forever changing syllabus. In the time i was there, they always made sure to provide me with revision material that wasnt provided by my school (even if they were old ones that made sure i covered the basics)read more
Georgina Nicolettos
Georgina Nicolettos
21:50 05 Sep 19
As an ex student at AEC, I couldn’t recommend... this tuition centre enough. The centre prepared me for my GCSE Maths with a very bespoke, patient and friendly approach. The centre is run by an incredibly dedicated headteacher who makes time to ensure all students feel valued- thanks for everything AEC!read more
Teanne G
Teanne G
11:56 27 Aug 19
Helped me understand a lot of things that... weren’t made clear in school. They patiently taught me maths and made me more feel more confident when sitting exams. I definitely recommend.read more
Takrim Titas
Takrim Titas
05:19 17 Aug 19
Came here for my Maths A-Levels. Very helpful... and supportive teachers have helped me not only get ahead in content relative to my sixth form but have ensured that I was better prepared sit my exams by carrying out regular mock exams and constant review of older topics so that they are always fresh. It was a great experience and the quality of teaching ensured a smooth transition from a 1 to 1 tuition to a tuition centre. Would strongly recommend to anyone who is struggling at maths or just looking to get ahead and be more ready for exams.read more
Bibi Bhatti
Bibi Bhatti
15:22 15 Aug 19
I was looking for a place to sit an exam for my... daughter and came across AEC. I was drawn in by the positive google reviews and thought I would give them a try. I made lots of contact with AEC prior to choosing them as a venue. I send multiple queries via email and via phone and they never got fed up of me asking questions! They were very helpful and answered all my queries promptly. The venue is easy to get to by public transport. The staff were very welcoming and organised on the day of the exam. I was extremely happy with the service so much so we are looking to look into their tutoring!read more
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